I8bet prioritises the privacy and security of every user's personal data. This document explains how we collect, use, protect, and respect your information at all times.
Updated: 1 January 2026All your personal and financial transaction data is protected with 256-bit SSL encryption. Sensitive information is never stored in plain text.
I8bet does not sell or share your personal data with third parties for marketing purposes. Your data is used solely for platform operations.
You have the right to access, correct, or request deletion of your personal data at any time through our customer support channels.
Your data is stored on secured servers with strictly controlled access. Only authorised personnel may access user information.
I8bet only collects data that is strictly necessary for platform operations. We do not use invasive third-party tracking technologies.
Our privacy policy is developed in line with applicable data protection requirements in Malaysia, ensuring your rights are upheld at all times in accordance with the law.
256-bit SSL active, protecting all communications between you and the i8bet platform at all times.
I8bet understands that privacy is more than a legal obligation — it is the foundation of trust between us and every user who chooses our platform as their online entertainment destination. This Privacy Policy clearly and transparently explains how we handle your personal information from the moment you register until you stop using our services.
This document applies to all users accessing the i8bet platform via https://i8bet.bz, the mobile app, or any other official i8bet service channel. By using our platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions i8bet which forms part of your overall agreement with us.
I8bet collects several categories of information to enable the platform to operate smoothly, securely, and in compliance with applicable regulatory requirements. We only collect data that is strictly necessary — nothing more.
Registration Details: When you open an account, we collect your full name as shown on your official identification document, active mobile phone number, email address, date of birth, and encrypted password. This information is required to verify your identity and confirm that you meet the minimum age requirement.
KYC Verification Details: To process withdrawals exceeding certain limits, or when required by our risk detection system, you may be asked to provide a copy of your identification card, bank account number, and in certain cases, a selfie with your identity document. All KYC documents are stored in an encrypted and protected environment.
Transaction Details: Records of all your deposits, withdrawals, wagering, wins, and bonus activity are retained as part of your account history. This information is required to process payments, resolve disputes, and comply with financial reporting requirements.
Technical Data: Our system automatically logs your IP address, device type, web browser type and version, operating system, and session log data. This information is used solely for security purposes, fraud detection, and user experience improvement.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, ID number, date of birth | Account verification & KYC |
| Contact Data | Phone number, email address | Communications & security OTP |
| Financial Data | Bank account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, session logs | Security & fraud detection |
| Gaming Data | Wagering history, wins | Dispute resolution & audit |
Every piece of data we collect has a clear and legitimate purpose. i8bet never uses your data for purposes unrelated to platform operations or contrary to your interests.
Important: i8bet does not use your data to make automated decisions that could significantly impact your rights without human intervention.
I8bet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is our core commitment to all users, without exception.
However, there are limited circumstances where we may need to share your information with other parties, and each of these circumstances has a valid justification:
All third-party service providers working with i8bet are required to sign data confidentiality agreements and may only use shared data for the purposes that have been specified.
i8bet has never sold your data. No data brokers, no third-party ad networks, and no sharing without your consent.
The security of your data is i8bet's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against ever-evolving cyber threats.
256-bit SSL/TLS Encryption: All communications between your device and the i8bet servers are encrypted using industry-standard SSL/TLS protocols. This means that even if someone were to intercept your network traffic, the data visible to them would be unreadable ciphertext.
Password Encryption: Your account password is never stored in its original form. We use a strong hashing algorithm with a random salt, ensuring that no one — including i8bet staff — can ever view your actual password.
Two-Factor Authentication (OTP): All logins and withdrawals require OTP verification via your registered mobile number, adding an effective additional layer of security.
Continuous Security Monitoring: Our system monitors account activity 24 hours a day, 7 days a week, detecting abnormal patterns and taking immediate action when threats are identified.
While we take all reasonable precautions, you also play a role in your account's security. Please do not share your password or OTP code with anyone, including those claiming to be i8bet staff.
I8bet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our website.
We use several types of cookies:
You can manage and delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of certain parts of the platform.
I8bet respects your rights over your personal data. The following are the rights you hold and how to exercise them:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request immediate correction.
You may request deletion of your personal data, subject to legal record retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another provider.
Under certain circumstances, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact our customer support team. We will process your request within 14 business days. We may need to verify your identity before processing any data-related requests.
I8bet retains your personal data for as long as your account is active and for a reasonable period following account closure, depending on the type of data and applicable legal requirements.
Once the specified retention period has lapsed, your data will be securely deleted or anonymised to the point where it can no longer be linked to your identity. The deletion process follows established procedures to ensure data cannot be recovered.
If there are ongoing legal proceedings or investigations involving your account, the data retention period may be extended until the matter is fully resolved.
I8bet reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, updated legal requirements, or improvements to our services. The date of the most recent update will always be displayed at the top of this document.
For significant changes — particularly those affecting your core rights or the way we use your personal data — we will notify you in advance via an in-platform notification or by email or SMS to your registered number, giving you sufficient time to review the changes before they take effect.
Your continued use of the i8bet platform after any amendments to this Privacy Policy are published will be deemed as your acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how i8bet handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.
You can reach us via live chat on the i8bet platform for the fastest response, or by email for inquiries requiring more detailed discussion. Our privacy team will endeavour to respond to all privacy-related inquiries within 3 business days.
For formal requests relating to data rights (access, correction, deletion, portability), please clearly state the type of request and include sufficient identity verification information so we can process your request securely and accurately.
Privacy support email: [email protected] — All privacy enquiries will be handled with complete confidentiality and the highest level of professionalism.
Create your i8bet account with complete confidence — your privacy is protected with industry-grade encryption and our unwavering commitment.